Frequently Asked Questions

Everything you need to know about porta potty rentals in Tucson

How quickly can you deliver a porta potty?

We offer same-day delivery for orders placed before noon, subject to availability. For standard deliveries, we typically schedule within 24-48 hours. During peak seasons (spring and fall in Tucson), we recommend booking at least 3-5 days in advance to ensure availability.

What are your pickup windows?

Our standard pickup window is within 24-48 hours after your rental period ends. For weekend events, we typically schedule pickups for the following Monday. If you need expedited pickup, we can accommodate special requests for an additional fee.

Where should porta potties be placed?

Porta potties should be placed on level, firm ground with at least 3 feet of clearance on all sides. Our delivery trucks need a clear path at least 10 feet wide to access the placement location. We recommend placing units within 20 feet of a driveway or road for easy servicing. Avoid placing units on slopes, soft ground, or areas that may flood during rain.

How often do you service the units?

For weekly rentals, we provide once-per-week servicing as standard. Construction sites typically receive weekly service, while special events may not require servicing if the rental period is less than a week. We can arrange additional service visits based on usage levels and your specific needs.

What makes a porta potty ADA compliant?

ADA-compliant porta potties feature a spacious 60" x 60" interior, ground-level entry with no ramp needed, interior grab rails for support, a lower toilet seat height, and a door opening of at least 32 inches wide. These units ensure accessibility for wheelchair users and those with mobility challenges.

Do I need permits for porta potty placement?

Permits are typically not required for porta potties placed on private property. However, if you're placing units on public property, sidewalks, or streets in Tucson, you'll need to obtain permits from the city. Special events in public spaces always require permits. We can guide you through the permit requirements for your specific situation.

How many porta potties do I need for my event?

The general rule is one porta potty per 50 guests for a 4-hour event. For longer events, increase the ratio accordingly. For example, an 8-hour event with 200 guests would need approximately 6-8 units. If alcohol is served, increase the count by 15-20%. We also recommend having at least one ADA-compliant unit for every 20 standard units.

How do you control odors?

We use professional-grade deodorizers and sanitizing chemicals in all our units. The blue liquid in the tank contains biocides that break down waste and control odors. During service visits, we completely pump out the tanks, add fresh chemicals, and clean all surfaces. Proper ventilation built into each unit also helps maintain freshness.

What factors affect pricing?

Pricing depends on several factors: type of unit (standard, deluxe, ADA, luxury trailer), rental duration, delivery distance from our Tucson facility, number of units rented, frequency of servicing required, and seasonal demand. We offer volume discounts for multiple units and long-term rentals.

What hygiene supplies are included?

All units come stocked with toilet paper and hand sanitizer. We replenish these supplies during each service visit. For special events, we recommend hand washing stations for enhanced hygiene. Luxury restroom trailers include running water, soap dispensers, and paper towels.

Can porta potties be used in winter?

Yes, our porta potties can be used year-round in Tucson's mild winters. While freezing is rare, we use special additives in our chemicals during colder months to prevent any issues. The units are designed to withstand various weather conditions.

What happens if a unit is damaged during my rental?

Normal wear and tear is expected and covered in your rental agreement. However, customers are responsible for any intentional damage, vandalism, or damage caused by improper use. We recommend discussing insurance coverage for large events. We can provide replacement units quickly if needed.

Do you offer emergency services?

Yes, we provide emergency delivery and servicing for urgent situations such as broken sewer lines, natural disasters, or last-minute event needs. Emergency services are available during our operating hours (7am to 8pm daily) with expedited fees applying.

Can I move a porta potty after delivery?

We strongly advise against moving units after delivery. Porta potties are heavy when full and can spill if tipped. Moving units can also cause damage to property or injury. If you need a unit relocated, please call us to arrange professional moving services.

What areas do you serve?

We serve all of Tucson and surrounding areas including Oro Valley, Marana, Casas Adobes, and Green Valley. Delivery fees may apply for locations beyond 15 miles from our facility at 100 N Stone Ave in Tucson. Contact us for service availability in your specific area.

How do I prepare for porta potty delivery?

Ensure the delivery location is accessible and cleared of obstacles. Mark the exact placement spots if you won't be present during delivery. Inform us of any gate codes, special access requirements, or underground utilities. Having someone on-site during delivery helps ensure proper placement.

Still Have Questions?

Our friendly team is here to help with all your porta potty rental needs.